Overview
At our online vendor marketplace, we strive to provide our customers with quality products and services. If you are not satisfied with your purchase, we offer a simple return and refund policy outlined below:
Products:
– If you wish to return a product, it must be in its original, unused condition and in the original packaging.
– Returns must be initiated within 30 days of the purchase date. After 30 days, we cannot accept returns.
– To initiate a return, please contact our customer service team with your order number and reason for return. Upon approval, we will provide you with a return shipping label.
– Once we receive the product back, we will inspect it to ensure it meets our return policy guidelines. If it is approved, we will issue a refund to your original method of payment, minus any shipping and handling fees.
Services:
– If you wish to cancel a service, you must do so before the scheduled service date.
– If you cancel the service within 24 hours of the scheduled service date, we cannot offer a refund.
– If we need to cancel a service for any reason, we will provide a full refund to the original method of payment.
Exceptions:
– Items marked as final sale cannot be returned or refunded.
– Digital products and gift cards cannot be returned or refunded.
We reserve the right to modify or update this return and refund policy at any time. If you have any questions or concerns about our policy, please feel free to contact our customer service team for assistance.
Need help?
Contact us at {email} for questions related to refunds and returns.
